We respect your right to privacy. The goal of this policy is to make explicit, the information we gather on our customers and users, how we will use it, and how we will not.
Our Privacy Commitment:
Iceqbs has never sold your information to someone else for advertising or made money by showing you other people’s ads, and we never will. This has been our approach since inception, and we remain committed to it. This policy tells you the purpose and who we are, what information we do collect from you, what we do with it, who can access it, and what you can do about it.
PURPOSE AND WHO WE ARE:
Iceqbs is a Professional Training and Consulting company with place of business at location: 2/112, Sripuram Road, State Bank colony, Thoraipakkam, Chennai 600097, India. Iceqbs is both a data controller and a data processor of all Personally Identifiable Information (defined below) collected via the site and of certain Personally Identifiable Information collected from third parties.
“Personally Identifiable Information” (i.e., information that can be used to identify you). Personally Identifiable Information can include information such as your name and email address, among other things. If you reside or are located in the EEA, it can also include your IP address or device identifier. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to Iceqbs. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.
WHAT INFORMATION DO WE COLLECT?
We collect information about you only if we need the information for some legitimate purpose. Iceqbs will have information about you only if
(a) you have provided the information yourself,
(b) Iceqbs has automatically collected the information, or
(c) Iceqbs has obtained the information from a third party.
Information that you provide us
i. Account signup: When you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name and country to complete the account signup process. You’ll also be required to choose a unique username and a password for accessing the created account.
ii. Event registrations and other form submissions: We record information that you submit when you (i) register for any event, like webinars (ii) submit a form in order to download any brochure, whitepaper, or other materials, (iv) participate in contests or respond to surveys, or (v) submit a form to request customer support or to contact Iceqbs for any other purpose.
iii. Payment processing: When you buy for our services, we ask you to provide your name, contact information, and credit card information or other payment account information. When you submit your card information, we store the name and address of the cardholder, but we don’t store the expiry date and the last four digits of the credit card number on secured servers of our Payment Gateway Service Providers. Your credit card information is never stored in our system as it is processed by our payment gateway partners which use encryption technologies while processing your information.
iv. Testimonials: When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us at email@example.com
v. Interactions with Iceqbs: We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.
Information that we collect automatically
i. Information from browsers, devices and servers: When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer or mobile network information. We include these in our log files to understand more about visitors to our websites.
iii. Information from application logs and analytics: We collect information about your use of our products, services, and applications from application logs and analytics tools, and use it to understand how your use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, storage utilized, user settings and configurations, and devices used to access and their locations.
Information that we collect from third parties
i. Affiliates: If someone has registered for any of our products or services through any of our affiliates, the affiliate may have provided us your name, email address, and other personal information. You may contact us at firstname.lastname@example.org to request that we remove your information from our database. The information provided is used to create access on our platform.
ii. Information from our service providers: Iceqbs may receive information about you from review sites if you comment on any review of our products and services, and from other third-party service providers that we engage for marketing our products and services.
iii. Information from social media sites and other publicly available sources : When you interact or engage with us on social media sites such as Facebook, LinkedIn, Twitter, Google+ and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information to allow us to connect with you, improve our products, or better understand user reactions and issues.
WHAT DO WE DO WITH THE INFORMATION?
Below are the purposes for which the information collected (purposes mentioned above) may be used:
- To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you;
- To ask you to participate in surveys, or to solicit feedback on our products and services;
- To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services;
- To provide customer support, and to analyze and improve our interactions with customers;
- To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of Iceqbs, Iceqbs’ users, third parties and the public;
- To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them;
- To monitor and improve marketing campaigns and make suggestions relevant to the user.
Legal bases for collecting and using information
Legal processing bases applicable to Iceqbs:
If you are an individual from the European Economic Area (EEA), our legal basis for information collection and use depends on the personal information concerned and the context in which we collect it. Most of our information collection and processing activities are typically based on (i) contractual necessity, (ii) one or more legitimate interests of Iceqbs or a third party that are not overridden by your data protection interests, or (iii) your consent. Sometimes, we may be legally required to collect your information, or may need your personal information to protect your vital interests or those of another person.
Withdrawal of consent: Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place.
Legitimate interests notice: Where we rely on legitimate interests as the legal basis and those legitimate interests are not specified above, we will clearly explain to you what those legitimate interests are at the time that we collect your information.
Your choice in information use
Opt out of non-essential electronic communications: You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails.
Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.
Optional information: You can choose not to provide optional profile information and can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites.
WHO CAN ACCESS THE INFORMATION?
Third-party service providers: We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as marketing and advertising partners, event organizers, web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Who might Iceqbs share your information with?
Iceqbs may share your personal information with third parties, either because you have consented to allow us to do so or for legal reasons. For example, we may share your personal information with:
- accreditation & examination bodies (like PMI, Exemplar Global) to provide pre-examination, examination and post-examination services.
- third parties who provide shipping or publishing services because you have purchased goods or services
Other reasons Iceqbs may share your personal information with a third party
Disclosures in compliance with legal obligations:
We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.
Enforcement of our rights:
We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.
We do not intend to sell our business. However, in the unlikely event that we sell our business or get acquired or merged, we will notify you via email or through a prominent notice on our website of any change in ownership or in the uses of your personal information and service data. We will also notify you about any choices you may have regarding your personal information and service data.
WHAT ARE YOUR RIGHTS?
If you are in the European Economic Area (EEA), you have the following rights with respect to information that Iceqbs holds about you. Iceqbs undertakes to provide you the same rights no matter where you choose to live.
Below are the rights that you have under law, and what Iceqbs does to protect those rights:
|Your right||What Iceqbs does to protect your rights|
|The right to be informed||Iceqbs is publishing this Privacy Notice to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data.|
|The right to access||You have the right to access your information. Please contact email@example.com if you wish to access the personal information Iceqbs holds about you.|
|The right to rectification||If the information Iceqbs holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please contact firstname.lastname@example.org if you need us to rectify your information:|
|The right to erasure||This is sometimes called ‘the right to be forgotten’. If you want Iceqbs to erase all your personal data and we do not have a legal reason to continue to process and hold it, please contact email@example.com|
|The right to restrict processing||You have the right to ask Iceqbs to restrict how we process your data. This means We are permitted to store the data but not further process it. We keep just enough data to make sure we respect your request in the future. If you want us to restrict processing of your data, please contact firstname.lastname@example.org|
|The right to data portability||Iceqbs must allow you to obtain and reuse your personal data for your own purposes across services in a safe and secure way without this affecting the usability of your data. Please contact email@example.com. if you want information on how to port your data elsewhere:|
|The right to object||You have the right to object to Iceqbs processing your data even if it is based on Our legitimate interests, the exercise of official authority, direct marketing (including data aggregation), and processing for the purposeless of statistics. If you wish to object please contact firstname.lastname@example.org|
|The right to withdraw consent||If you have given us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and Iceqbs must stop processing your data. If you want to withdraw your consent, please contact email@example.com|
|The right to complain to a Supervisory Authority||You have the right to complain to the authority if you feel that Iceqbs has not responded to your requests to solve a problem.|
HOW LONG WILL WE KEEP MY PERSONAL INFORMATION?
We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, register for an event, ask for customer support, or buy something from us. We store your name and contact information.
Iceqbs will not retain any of your personal information for longer than required.
We will keep your personal information:
- For as long as required by law
- Until we no longer have a valid reason for keeping it
- Until you request us to stop using it.
We may keep just enough of your personal information to ensure that we comply with your requests not use your personal information or comply with your right to erasure. For example, we must keep your request to be erased even if it includes your personal data until such time as you are no longer our customer.
What if you chose not to give your personal information?
If the personal information is necessary in order to supply products or services to you under a contract between you and Iceqbs, then we will not enter into that contract or provide the services or goods if you do not give us your personal information.
Children’s personal information
Our products and services are not directed to individuals under 16. Iceqbs does not knowingly collect personal information from children who are under 16 years of age. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 years has provided personal information to us, please write to firstname.lastname@example.org with the details, and we will take the necessary steps to delete the information we hold about that child.
How secure is your information
At Iceqbs, we take data security very seriously. We have taken steps to implement appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of the information you entrust to us. If you have any concerns regarding the security of your data, we encourage you to write to us at email@example.com with any questions.
Course content for all the online study programs, it is provided for the purpose of education and guidance only. The course content is regularly reviewed and is subjected to change without notice. Iceqbs reserves the right to modify training content without notice.
You can electronically copy or take print of the website pages, if it is being used for personal use only. Iceqbs holds the copyright to all the material on this website, unless otherwise indicated. A written permission of the copyright holder must be obtained for any use of this material other than for purposes permitted by law.
Personal Information Policy
You can contact us if you notice that the information we are holding is incorrect or incomplete. Please send us a mail to firstname.lastname@example.org
Image and Video Capture
Any images captured during events organized and hosted by iceqbs should not be misused. That includes pictures of iceqbs staff and training participants. If you enroll in a iceqbs course your picture may also be featured in photos or videos of the iceqbs classes.
External links on our websites
Social media widgets
Our websites include social media widgets such as Facebook “like” buttons and Twitter “tweet” buttons that let you share articles and other information. These widgets may collect information such as your IP address and the pages you navigate in the website, and may set a cookie to enable the widgets to function properly. Your interactions with these widgets are governed by the privacy policies of the companies providing them.
Notification of changes
You can always contact us to: ask questions about our privacy practices, alert us if you believe we have collected personal data from a minor, or ask to have your personal information removed from our blogs or forums.